Promote the mySocial Security account to the AAPI community and encourage AAPIs to sign up.
Social Security Administration
Participate in national/regional job fairs designed to recruit AAPI candidates at all levels.
Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services
Monitor and analyze data regarding civil rights complaints filed by members of the public that allege discrimination on the basis of AAPI ethnicity.
Establish a workgroup to create an action plan to notify AAPIs on options for SSA service.
Continue to offer career development training and resources to employees, including AAPIs
Enforce anti-discrimination and equal opportunity laws.
Increase awareness of Special Veterans Benefits among Filipino World War II veterans by monitoring Special Veterans Benefits among Filipino Veterans of World War II who served in the U.S. military.
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Partner with SSA's PAAAC to establish/increase participation of AAPIs in career development programs.
Maintain agency's provision of Video Service Delivery in the South Pacific.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.