Establish a workgroup to create an action plan to notify AAPIs on options for SSA service.
Social Security Administration
Identify opportunities to increase AAPI workplace diversity that do not rely upon additional recruitment activities.
Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services
Continue to offer career development training and resources to employees, including AAPIs
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Partner with SSA's PAAAC to establish/increase participation of AAPIs in career development programs.
Monitor and analyze data regarding civil rights complaints filed by members of the public that allege discrimination on the basis of AAPI ethnicity.
The Agency Office of Small and Disadvantaged Business Utilization will work together to: 1) partner with national AAPI business groups and technical assistance providers to ensure more AAPI small businesses are aware of agency contract and procurement opportunities; and 2) conduct at least two regional engagements with local Asian American organizations.
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Maintain agency's provision of Video Service Delivery in the South Pacific.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.
Enforce anti-discrimination and equal opportunity laws.