In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Social Security Administration
Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services
Identify opportunities to increase AAPI workplace diversity that do not rely upon additional recruitment activities.
The Agency Office of Small and Disadvantaged Business Utilization will work together to: 1) partner with national AAPI business groups and technical assistance providers to ensure more AAPI small businesses are aware of agency contract and procurement opportunities; and 2) conduct at least two regional engagements with local Asian American organizations.
Promote the mySocial Security account to the AAPI community and encourage AAPIs to sign up.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.
Enhance national outreach efforts to AAPI communities.
Coordinate an AAPI roundtable with the leadership of AAPI national/regional organizations.
Increase awareness and market use of our online services and those services available via smartphone.
Continue to offer career development training and resources to employees, including AAPIs
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Maintain agency's provision of Video Service Delivery in the South Pacific.
Partner with SSA's PAAAC to establish/increase participation of AAPIs in career development programs.