The Agency Office of Small and Disadvantaged Business Utilization will work together to: 1) partner with national AAPI business groups and technical assistance providers to ensure more AAPI small businesses are aware of agency contract and procurement opportunities; and 2) conduct at least two regional engagements with local Asian American organizations.
Social Security Administration
Increase awareness and market use of our online services and those services available via smartphone.
Continue to offer career development training and resources to employees, including AAPIs
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Maintain agency's provision of Video Service Delivery in the South Pacific.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.
Monitor and analyze data regarding civil rights complaints filed by members of the public that allege discrimination on the basis of AAPI ethnicity.
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Establish a workgroup to create an action plan to notify AAPIs on options for SSA service.
Provide interpreters for AAPI individuals with limited English proficiency.
Enforce anti-discrimination and equal opportunity laws.
Promote the mySocial Security account to the AAPI community and encourage AAPIs to sign up.