Campaign: Social Security Administration

Enhance service to AAPIs through SSA's telephone service access

Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services

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3 votes

Campaign: Social Security Administration

Foster career development of AAPIs within our agency

Continue to offer career development training and resources to employees, including AAPIs

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3 votes

Campaign: Social Security Administration

Enhance service to AAPIs through SSA's telephone access services

Monitor and analyze data regarding civil rights complaints filed by members of the public that allege discrimination on the basis of AAPI ethnicity.

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3 votes

Campaign: Social Security Administration

Increase awareness of Special Veterans Benefits among Filipinos

Increase awareness of Special Veterans Benefits among Filipino World War II veterans by monitoring Special Veterans Benefits among Filipino Veterans of World War II who served in the U.S. military.

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4 votes

Campaign: Social Security Administration

Promote access to services and info dissemination to LEP individuals

In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.

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3 votes

Campaign: Social Security Administration

Use multilingual employees for translation and interpretation purposes

In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.

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3 votes

Campaign: Social Security Administration

Increase AAPI workplace diversity

Identify opportunities to increase AAPI workplace diversity that do not rely upon additional recruitment activities.

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3 votes