Increase awareness and market use of our online services and those services available via smartphone.
Social Security Administration
Increase awareness of Special Veterans Benefits among Filipino World War II veterans by monitoring Special Veterans Benefits among Filipino Veterans of World War II who served in the U.S. military.
Promote the mySocial Security account to the AAPI community and encourage AAPIs to sign up.
Provide interpreters for AAPI individuals with limited English proficiency.
Partner with SSA's PAAAC to establish/increase participation of AAPIs in career development programs.
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Continue to offer career development training and resources to employees, including AAPIs
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Participate in national/regional job fairs designed to recruit AAPI candidates at all levels.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.
Enhance national outreach efforts to AAPI communities.
Coordinate an AAPI roundtable with the leadership of AAPI national/regional organizations.
Maintain agency's provision of Video Service Delivery in the South Pacific.