Monitor and analyze data regarding civil rights complaints filed by members of the public that allege discrimination on the basis of AAPI ethnicity.
Social Security Administration
Provide interpreters for AAPI individuals with limited English proficiency.
Partner with SSA's PAAAC to establish/increase participation of AAPIs in career development programs.
Participate in national/regional job fairs designed to recruit AAPI candidates at all levels.
Increase awareness and market use of our online services and those services available via smartphone.
Establish a workgroup to create an action plan to notify AAPIs on options for SSA service.
Increase awareness of Special Veterans Benefits among Filipino World War II veterans by monitoring Special Veterans Benefits among Filipino Veterans of World War II who served in the U.S. military.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Enhance national outreach efforts to AAPI communities.
Coordinate an AAPI roundtable with the leadership of AAPI national/regional organizations.