Enforce anti-discrimination and equal opportunity laws.
Social Security Administration
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Increase awareness and market use of our online services and those services available via smartphone.
Identify opportunities to increase AAPI workplace diversity that do not rely upon additional recruitment activities.
Monitor and analyze data regarding civil rights complaints filed by members of the public that allege discrimination on the basis of AAPI ethnicity.
Participate in national/regional job fairs designed to recruit AAPI candidates at all levels.
Establish a workgroup to create an action plan to notify AAPIs on options for SSA service.
Provide interpreters for AAPI individuals with limited English proficiency.
Maintain agency's provision of Video Service Delivery in the South Pacific.
Increase awareness of Special Veterans Benefits among Filipino World War II veterans by monitoring Special Veterans Benefits among Filipino Veterans of World War II who served in the U.S. military.