Provide interpreters for AAPI individuals with limited English proficiency.
Social Security Administration
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.
Increase awareness and market use of our online services and those services available via smartphone.
Enforce anti-discrimination and equal opportunity laws.
Increase awareness of Special Veterans Benefits among Filipino World War II veterans by monitoring Special Veterans Benefits among Filipino Veterans of World War II who served in the U.S. military.
Partner with SSA's PAAAC to establish/increase participation of AAPIs in career development programs.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.
Continue to offer career development training and resources to employees, including AAPIs
Promote the mySocial Security account to the AAPI community and encourage AAPIs to sign up.
Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Establish a workgroup to create an action plan to notify AAPIs on options for SSA service.