Maintain agency's provision of Video Service Delivery in the South Pacific.
Social Security Administration
Identify opportunities to increase AAPI workplace diversity that do not rely upon additional recruitment activities.
Enforce anti-discrimination and equal opportunity laws.
Identify existing AAPI data on Social Security Administration (SSA) programs/services by AAPI ethnic sub-populations.
Monitor and analyze data regarding civil rights complaints filed by members of the public that allege discrimination on the basis of AAPI ethnicity.
Increase awareness and market use of our online services and those services available via smartphone.
Participate in national/regional job fairs designed to recruit AAPI candidates at all levels.
In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.
Provide interpreters for AAPI individuals with limited English proficiency.
Promote the mySocial Security account to the AAPI community and encourage AAPIs to sign up.
Enhance national outreach efforts to AAPI communities.
Coordinate an AAPI roundtable with the leadership of AAPI national/regional organizations.
Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services
The Agency Office of Small and Disadvantaged Business Utilization will work together to: 1) partner with national AAPI business groups and technical assistance providers to ensure more AAPI small businesses are aware of agency contract and procurement opportunities; and 2) conduct at least two regional engagements with local Asian American organizations.
Establish a workgroup to create an action plan to notify AAPIs on options for SSA service.
In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.