Campaign: Social Security Administration

Use multilingual employees for translation and interpretation purposes

In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.

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3 votes

Campaign: Social Security Administration

Increase awareness of Special Veterans Benefits among Filipinos

Increase awareness of Special Veterans Benefits among Filipino World War II veterans by monitoring Special Veterans Benefits among Filipino Veterans of World War II who served in the U.S. military.

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4 votes

Campaign: Social Security Administration

Enhance service to AAPIs through SSA's telephone service access

Provide interpreters for AAPI individuals with limited English proficiency.

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3 votes

Campaign: Social Security Administration

Foster career development of AAPIs within our agency

Continue to offer career development training and resources to employees, including AAPIs

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3 votes

Campaign: Social Security Administration

Increase understanding of Social Security programs among AAPIs

Enhance national outreach efforts to AAPI communities.

Coordinate an AAPI roundtable with the leadership of AAPI national/regional organizations.

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4 votes

Campaign: Social Security Administration

Promote access to services and info dissemination to LEP individuals

In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.

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3 votes