Social Security Administration

Campaign: Social Security Administration

Use multilingual employees for translation and interpretation purposes

In coordination with the LEP Oversight Workgroup evaluate SSA's current database and system for utilizing bilingual employees for effectiveness and efficiency.

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3 votes

Campaign: Social Security Administration

Promote access to services and info dissemination to LEP individuals

In coordination with the LEP Oversight Workgroup, enhance online and smartphone access through national and regional communication access options. In addition, continue to collect community feedback and engage with LEP advocates.

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3 votes

Campaign: Social Security Administration

Enhance service to AAPIs through SSA's telephone service access

Provide interpreters for AAPI individuals with limited English proficiency.

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3 votes

Campaign: Social Security Administration

Enhance service to AAPIs through SSA's telephone service access

Coordinating with the Limited English Proficiency (LEP) Oversight Workgroup to promote the agency's Telephone Interpreter Services

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3 votes

Campaign: Social Security Administration

Increase AAPI small business access to Federal opportunities

The Agency Office of Small and Disadvantaged Business Utilization will work together to: 1) partner with national AAPI business groups and technical assistance providers to ensure more AAPI small businesses are aware of agency contract and procurement opportunities; and 2) conduct at least two regional engagements with local Asian American organizations.

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4 votes

Campaign: Social Security Administration

Increase understanding of Social Security programs among AAPIs

Enhance national outreach efforts to AAPI communities.

Coordinate an AAPI roundtable with the leadership of AAPI national/regional organizations.

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4 votes